1. What information do we collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Phone numbers
• Email addresses

Sensitive Information. We do not process sensitive information.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called How do we handle your social logins?

Application Data

If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

• Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
• Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://slvhousing.com/cookie-policy.php.

The information we collect includes:

• Log and Usage Data. ... (IP address, device info, pages viewed, etc.)
• Device Data. ... (device/app IDs, ISP, OS, etc.)
• Location Data. ... (precise or imprecise location; you can disable in device settings)

Google API. Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behaviour data), IP addresses, social media profiles/URLs, and custom profiles, for purposes of targeted advertising and event promotion.

If you interact with us on a social media platform using your social media account (e.g., Facebook or X), we receive personal information about you from such platforms such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your account’s privacy settings. Their own use of your information is governed by their privacy notices.

Facebook application(s): we may access basic account information and other permissions you grant. Refer to Facebook’s Permissions Reference for details.

2. How do we process your information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.

• To facilitate account creation, authentication, and account management
• To respond to user inquiries and offer support
• To save or protect an individual’s vital interest (e.g., prevent harm)

3. What legal bases do we rely on to process your personal information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason under applicable law.

• Consent (you can withdraw any time)
• Performance of a Contract
• Legal Obligations
• Vital Interests

We may rely on express or implied consent, and certain statutory exceptions (e.g., investigations, fraud prevention, legal requirements, etc.).

4. When and with whom do we share your personal information?

• Business Transfers: in mergers, financing, acquisition
• Google Maps Platform APIs: We may use Maps/Places APIs.
• Business Partners: to offer products/services or promotions
• Offer Wall: if displayed, clicking may take you to third-party sites

5. What is our stance on third-party websites?

We are not responsible for the safety of information you share with third parties we link to or who advertise on our Services. Their practices are governed by their own policies.

6. Do we use cookies and other tracking technologies?

Yes. For details and choices, see our Cookie Notice: https://slvhousing.com/cookie-policy.php.

Google Analytics

We may use Google Analytics (including Remarketing). Opt-out: Browser Add-on, NAI opt-out. See Google’s Privacy & Terms for more.

7. Do we offer artificial intelligence-based products?

In Short: We offer AI-powered tools (e.g., AI bots). Personal information processed using AI Products is handled under this Notice and our third-party agreements.

8. How do we handle your social logins?

If you register or log in using social accounts, we may receive certain profile details per the provider’s settings. We use this information as described in this Notice.

9. How long do we keep your information?

We retain personal information as long as necessary for the purposes in this Notice, unless a longer period is required by law. When no longer needed, we delete or anonymise it.

10. How do we keep your information safe?

We apply appropriate organisational and technical safeguards. However, no method is 100% secure. Use the Services over a secure connection.

11. Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age (or local equivalent). If you believe a minor has provided data, contact us to remove it.

12. What are your privacy rights?

You may have rights to access, correct, delete, restrict, or port your personal information, and to object to certain processing. If a decision with significant effects is made solely by automated means, we will inform you and offer human review upon request.

Withdrawing consent: you can withdraw consent at any time (this won’t affect prior lawful processing).

Marketing opt-out: Use unsubscribe links in emails, reply “STOP/UNSUBSCRIBE” to SMS, or contact us.

No mobile information sharing: We do not share SMS opt-in data or consent with third parties for marketing.

Account Information

• Contact us to review, change, or terminate your account.
• Upon termination request, we deactivate/delete active records, retaining only what is necessary for legal and anti-fraud purposes.

Cookies and similar technologies

You can set your browser to reject or remove cookies; some site features may be affected. See our Cookie Notice for details.

13. Controls for Do-Not-Track features

There is no current standard for recognising DNT signals, so we do not respond to them at this time. If a standard is adopted, we will update this Notice.

14. Do United States residents have specific privacy rights?

In Short: Residents of certain US states may have additional rights (access, delete, correct, portability, withdraw consent). These may be limited by applicable law.

We have not disclosed, sold, or shared personal information to third parties for a commercial purpose in the preceding twelve (12) months, and we do not sell/share personal information of consumers.

How to exercise your rights: submit a request via email marketing@slvhousing.co.in, call +91 70900 55511, or visit https://www.slvhousing.com/. We honour Global Privacy Control (GPC) signals where applicable.

15. Do we make updates to this notice?

Yes. We will update this Notice as necessary to stay compliant with relevant laws. The “Effective” date above reflects the latest version.

16. How can you contact us about this notice?

17. How can you review, update, or delete the data we collect from you?

Subject to applicable law, you can request access to the personal information we collect from you, details on how we process it, corrections, deletion, or withdraw consent by contacting us via the methods above.